SMOOTH TALKERS

Its 7 days and the fault is not yet fixed. A telkom technician worked on the Telkom pole last Sunday and since then we have no sevice. The residents are very aged and very ill. I explained all this to Telkom yesterday and they assured me the issue has been escalated. Last Friday i did an online escalation. Last Wednesday I received an sms that a technician is handling the query. None of the above is true or sorted.