NM
Nhlanhla M
1 reviews | Active since Sept 2014
28 Oct 2015, 14:15
SmartInternet-Unlimited
This was suppose to be a compliment but its now turned into a complaint. I was suppose to get my SmartInternet-Unlimited the week before last when you had the modem restocked but application wasn't processed and no one called me. So now i have wait longer for a replacement device and no one calls me to tell me that. Its now two months without internet. I app**** at the Eastgate store about a month ago.
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Telkom's replyOfficial
28 Oct 2015, 16:33Hello inhlanhla,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148447 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148447 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Best regards,
Telkom's reply28 Oct 2015, 16:33
Official
Hello inhlanhla,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148447 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148447 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Best regards,