NM
Nhlanhla M

1 reviews | Active since Sept 2014

04 Nov 2015, 10:16

SmartInternet-Unlimited

5th week or might be week 6 now, still nothing on my application for the SmartInternet-Unlimited. All i get is \your query has been escalated"but no resolution to my problem. I think its about time i call Neotel. Your stores and your mobile team can't get me what i app**** for. After 6 weeks my application still hasn't been processed and i still don't have my SmartInternet"

0
Replies (1)
Telkom
Telkom's reply04 Nov 2015, 11:24
Official
Hello inhlanhla,

We apologise for the inconvenience caused.

We will escalate your query for further investigations and provide feedback at the soonest.

Your social media ***

Regards,
Wesley
Telkom Social Media Team
***