Smartbroadband uncapped wireless - no delivery

I app**** for the Smartbroadband uncapped wireless product on the telkom website as requested and received my product bid saying i was successful and my ticket number with a email saying that a sales consultant will contact me shortly.....that was on the 29 March 06:44.<br> <br> To date I have had no-one phone me despite the 10 times i complained on the facebook page, twitter page with a facebook message saying the sale team is busy with your request....<br> <br> The telephone numbers supp**** by telkom on the website to complain also dont work, cos when you call you end up hanging on for 20min .....i have a job and cant sit around hanging on on a phone for 20min.<br> <br> It seems that this product advertised is a **** or what other reason will you wait almost a month for them to call you....if it takes so long to call you , then just imagine how fast the service your applying for is.....