SK
Sakhile K
1 reviews | Active since Aug 2011
13 Jan 2016, 09:02
SmartBroadband Uncapped Application Stalled
My SmartBroadband Uncapped Wireless Application has stalled. Telkom sent me an email a week ago that my application was successful (# ***) and that an agent will call me to conclude all arrangements. I have not been called, and in all my attempts to call Telkom I am either transferred from one service department to the next or kept holding for hours on end.
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Telkom's replyOfficial
13 Jan 2016, 10:32Hello khumalosn,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM186886.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM186886.
Kind Regards
Colleen
Telkom Social Media Team
Best regards,
Telkom's reply13 Jan 2016, 10:32
Official
Hello khumalosn,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM186886.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM186886.
Kind Regards
Colleen
Telkom Social Media Team
Best regards,