Smart Uncapped no information waiting

Hi Telkom <br> <br> I signed up for the Smart uncapped wireless service at R 599, and was accepted for the offer - ticket number can be provided.<br> <br> A lady called me and confirmed my details and then nothing... I called the call centre 5 times after which they told me I was declined... I asked why they first said because Im a business (i am residential) then they said due to a credit issue, they told me to check with experian , I called experian and they said the account is in good standing. Please resolve I need this internet line. <br> <br> Makes no sense , never had a credit issue. Only with Telkom. If Telkom does not resolve this and provide me the deal at the original price I app**** R 599, I will be forced to reconsider all my business with them.