cM
cindy M
1 reviews | Active since Feb 2011
05 Oct 2015, 11:58
Small business line move gets CUT
Beginning September already I loged a request to move my small business telephone line on the 15th of September. After numerous follow up calls to ensure a smooth transition, our line was cut instead of moved.<br> We have escalated the matter, phoned in everyday to no avail. Numerous \appointments"have been made to move the line by Telkom but NONE honoured.<br> They have a total disregard for customers"
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Replies (1)Telkom's replyOfficial
05 Oct 2015, 13:38Hello cindymckay,
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply05 Oct 2015, 13:38
Official
Hello cindymckay,
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
