cM
cindy M

1 reviews | Active since Feb 2011

05 Oct 2015, 11:58

Small business line move gets CUT

Beginning September already I loged a request to move my small business telephone line on the 15th of September. After numerous follow up calls to ensure a smooth transition, our line was cut instead of moved.<br> We have escalated the matter, phoned in everyday to no avail. Numerous \appointments"have been made to move the line by Telkom but NONE honoured.<br> They have a total disregard for customers"

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Replies (1)
Telkom
Telkom's reply05 Oct 2015, 13:38
Official
Hello cindymckay,

Thank you for contacting us.

We will look into your line transfer query, and provide feedback the soonest.

We do apologise for your experience.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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