SM221696 follow up... Even worse than before!

After complaining on Hellopeter on 11 April 2016 regarding a legitimately cancelled contract that was still being debited more than 6 months later we then received the following SMS acknowledging the fault on Telkoms side:<br> <br> FYI-Good day, regard case:***4, please note that you are in credit with R1077.00, call 081 180 to arrange for refund. Regards, Telkom<br> <br> Seems like finally Telkom has got their act together... but wait... <br> <br> Move forward a week and we then get this on 18 April 2016:<br> <br> Notice of Immanent Legal Action: #####name### despite numerous reminders, your Telkom account remains unpaid. Call Nudebt *** ***<br> and this:<br> ####name### a trace locator has been added to your Credit Status profile due to a default of R660.41 on Telkom, *** Call:***<br> <br> So firstly Telkom fails to cancel a contract and continue to take money ********ly out of the account. Now that we have called you out on it on Hellopeter AND YOU HAVE ADMITTED THE ERROR IS ON YOUR PART you now still try to tarnish my wife's credit rating!<br> <br> This must stop! Who are we supposed to talk to? We have countless reference numbers! It means nothing.<br> <br> TELKOM YOU ARE PATHETIC!