SM203787

Follow up to my complaint SM203787.<br> I ordered a phone online10/02/2016 it was approved for R149 per month. I never received the phone within 7 - 10 days. And nobody contacted me that there was a holdup or problem.<br> Countless times I called nobody knew where my order was.When I went onto Hello Peter, All of a sudden they could find my details.<br> I was then asked to go to a Telkom which I did. I then had to fill in all the paper work, wait in line etc.<br> The lady then said the deal is now R179. That the special is over. I said I ordered the phone in February.<br> I left. I was then called on the 9th of March asking me if I was still interested in a phone. The exact same phone I can get for R189. I again said I ordered and WAS APPROVED for R149. AND IT WILL BE DELIVERED TO ME PERSONALLY.<br> I am not a complainer but this is unfair. If roles were reversed Telkom would have listened to the recording and would have told me we recorded you in agreeing to this contract. You specifically say you record conversations to protect yourselves.Obviously this does not apply to clients. I was never contacted to say there was a delay.As per Telkom I was approved a Huawei P8 lite for R149.Kindly please deliver.