PS
Preston S
1 reviews | Active since Nov 2014
16 Feb 2016, 10:33
SM198593
With regards to the reference number. The technicians came to my home last Thursday the 11th of Feb. The line started syncing however it was very slow. When I got up on Friday morning it stopped working again and not working till today! I have now lost my patience with Telkom!!!<br> If this is not sorted out soon I would like to know how is Telkom going to refund me for a service that I pay for and not receiving?
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Telkom's replyOfficial
16 Feb 2016, 10:53Hello PrestonS,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. The account will automatically be credited and will reflect on your next invoice. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. The account will automatically be credited and will reflect on your next invoice. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply16 Feb 2016, 10:53
Official
Hello PrestonS,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. The account will automatically be credited and will reflect on your next invoice. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. The account will automatically be credited and will reflect on your next invoice. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,