1 reviews | Active since Feb 2011
SM198430
After more than 4 months at last was my Telephone installed on March 16. Sorry Telkom but I cannot say thank you - I have lost business due to the fact that you dragged your feet helping me. The fact I had to go this route leaves nothing but an bitter taste. What makes matters worse is the fact that you billed me rental for every month that I was without a phone????? Sorry how do you expect me to pay for services that you did not supply!<br> How long will you drag out the process of sorting this matter out.<br> My Telkom account nr: ***<br> Contact: ***<br> ***
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our fullfilment department and feedback will follow.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our fullfilment department and feedback will follow.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hallo Yazied
It is now August 16,2016 and yet no response from your fullfilment department. How long will I wait this time? Talkom's timeline with me so far was four months but its past four months now! Instead my telephone was cut off by Telkom. I WILL NOT PAY FOR THE FOUR MONTHS I'VE BEEN WIHOUT SERVICE. Rather discontinue my service then. Telkom is not the only bad servce prvider. Further have I gotten used to not having a land line. Yazied: apologies fix nothing!!!!!!!!!!!
Hallo Yazied
It is now August 16,2016 and yet no response from your fullfilment department. How long will I wait this time? Talkom's timeline with me so far was four months but its past four months now! Instead my telephone was cut off by Telkom. I WILL NOT PAY FOR THE FOUR MONTHS I'VE BEEN WIHOUT SERVICE. Rather discontinue my service then. Telkom is not the only bad servce prvider. Further have I gotten used to not having a land line. Yazied: apologies fix nothing!!!!!!!!!!!
Hallo again Yazied:
Yet again have you not done anything about my prvious report on Aug 16, 2016.
Instead am I now getting letters of demand. Is this how the fullfilment department give feedback. Telkom will not get a cent from me for those four months that you left me without service and yet are charging me rental for those four months. I was sent an sms with the contact details of one Fourie regarding this account but needless to say no response there either!
Hallo again Yazied:
Yet again have you not done anything about my prvious report on Aug 16, 2016.
Instead am I now getting letters of demand. Is this how the fullfilment department give feedback. Telkom will not get a cent from me for those four months that you left me without service and yet are charging me rental for those four months. I was sent an sms with the contact details of one Fourie regarding this account but needless to say no response there either!