KM
Kyle M
1 reviews | Active since Sept 2011
15 Mar 2016, 11:27
SM188168
My Issue is still not sorted, and now telkom is threatening me with disconnection.<br> <br> PLEASE CONTACT ME URGENTLY!!!<br> <br> Pathetic service as usual.
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Replies (1)
Telkom's replyOfficial
15 Mar 2016, 14:44Hello kyleja,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and as per our networks team, at present the Migration of DSL and Voice Services to the latest Broadband Network Gateways is in fact under way. We do apologise for the lack in communicating this planned maintenance event. The expected ETA is set for 2016-03-15 15:00:00 and will most likely be attended again 2016-03-16 05:00:00 till 2016-03-16 15:00:00. Further available updates will be provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and as per our networks team, at present the Migration of DSL and Voice Services to the latest Broadband Network Gateways is in fact under way. We do apologise for the lack in communicating this planned maintenance event. The expected ETA is set for 2016-03-15 15:00:00 and will most likely be attended again 2016-03-16 05:00:00 till 2016-03-16 15:00:00. Further available updates will be provided.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply15 Mar 2016, 14:44
Official
Hello kyleja,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and as per our networks team, at present the Migration of DSL and Voice Services to the latest Broadband Network Gateways is in fact under way. We do apologise for the lack in communicating this planned maintenance event. The expected ETA is set for 2016-03-15 15:00:00 and will most likely be attended again 2016-03-16 05:00:00 till 2016-03-16 15:00:00. Further available updates will be provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and as per our networks team, at present the Migration of DSL and Voice Services to the latest Broadband Network Gateways is in fact under way. We do apologise for the lack in communicating this planned maintenance event. The expected ETA is set for 2016-03-15 15:00:00 and will most likely be attended again 2016-03-16 05:00:00 till 2016-03-16 15:00:00. Further available updates will be provided.
***
Regards
Keagan
Telkom Social Media Team