GT
Gregg T
1 reviews | Active since Feb 2012
17 Dec 2015, 12:38
SM171393
Yet again, this issue is still not fully resolved and no-one from Telkom bothers to reply. ***<br> <br> 3 weeks ago I was contacted by Telkom and promised a refund for usage and for the set up fee for this contract that took over a month to set up, while I was being charged for it. Obviously nothing has been done, and no-one at Telkom responds to my queries.<br> <br> If it doesn't happen immediately then I want the contract cancelled.
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Telkom's replyOfficial
17 Dec 2015, 13:43Hello gregglegend,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply17 Dec 2015, 13:43
Official
Hello gregglegend,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,