1 reviews | Active since Oct 2015
Slowest LTE ever
<p>I was being generous with the 1 Star rating. </p> <p> </p> <p>When we first got our capped LTE account we had great speeds and even between Telkom’s peak hours we still managed to get 14-16MB/s on Speedtest.net. Now for the last 7 weeks it has been a **** biscuit at the best of times. If we get more than 3MB/s during the day it is considered fast. Peak hours has dwindled down to below 0.7MB/s at the best of times.</p> <p> </p> <p>Contacted Telkom a few times and I get the usual result “your query has been escalated”. Yet every month without fail they debit the full amount for LTE, yet we are getting far from LTE these days. The support centres seem to be filled with **** biscuits who are too busy playing solitaire to care about anything else. I would get results sending a ***eonwith an SD card then sending anything via Telkom’s LTE. I can’t even work at home properly as the internet is sub-standard. </p> <p> </p> <p>If you don’t have access to copper lines or fiber like us, then do yourself a favour and stay the hell away from Telkom. No matter how attractive the prices are, there is a catch, the speeds and the customer service is utter sheit.</p>
Hello maxjany
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello maxjany
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
***
***
Hi Maximilian,
We regret the longevity of your query.
The matter is indeed escalated to our radio access networking team and we will make contact with new updates.
Incident: ***
Regards
Joshua
Telkom Social Media Team.
Best regards,
Hi Maximilian,
We regret the longevity of your query.
The matter is indeed escalated to our radio access networking team and we will make contact with new updates.
Incident: ***
Regards
Joshua
Telkom Social Media Team.
Best regards,
