MJ
Mauritz J

1 reviews | Active since Jan 2014

21 Feb 2015, 18:03

SLOWEST Internet ever

And here we go again...Same as last month and the month before that.<br> I will be on this site every month till this issue is sorted out. Every month from around the 18 my internet speeds gets cut in half. Im paying for a 2meg line but most certainly are not getting those speeds. How can you take my money for a service that Im paying and you not providing.??? <br> I had some Telkom guy calling me last month regarding this same matter...but he did absolutely nothing about it.<br> I expect a manager to call me asap to sort this matter out. MY INTERNET DOES NOT WORK because you people decide to throttle the line to the end of the month... ITS HALFWAY through the month..!!!<br> This is totally unacceptable and I will not except it.<br> I am waiting for a Senior person that can speak over the phone to call me ASAP.<br> This is Bull.....<br> Very unhappy...

0
Replies (1)
Telkom
Telkom's reply21 Feb 2015, 18:49
Official
Hello Mauritz Jacobs,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91089.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Best regards,