SLOW UNRESPONSIVE INTERNET

Good afternoon,

I recently had a new Telkom 10 meg ADSL line installed - ********** 012. The line speed was good for the first two weeks. The speed then dropped off significantly. This was promptly reported and a technician checked the line for any faults. To date the line is very slow running between 2 to 4 megs but also has becone very unresponsive, to the point I cannot even open Google or check emails as the line times out continuelly. I contacted Telkom again and according to them there are no faults on the line. There is obviously something very wrong and as a result I cannot operate my business which is totally dependent on an Internet. Hopefully Hello Peter can assist in getting this matter resolved before I have to terminate my business.

Regards John **********