Slow, unreliable *****

<p>Apllication was made for a fixed line on 01 May 2017. Matthew the consultant said that the installation team will be in contact to install in 3 to 4 weeks. Nobody has contacted, and when i visited the store, i found out that the contract was cancelled. I did not agree to this, and am still trying to find out why it was cancelled. Went back to the store, and even the store manager does not make contact. Kelly informed me that they are escalating, but nobody can say how far the process is. In todays age of technology, it is weird that nobody has contact details. The store manager was apparently off, and could not make calls...but then Kelly informs that he called her... doesnt quite add up. </p>