JM
John M

1 reviews | Active since Jun 2019

04 Jun 2019, 23:17

Slow TELKOM LtE Wifi Connection

My LTE WIFI is slow, this is exactly what people told me...that after 3months Telkom will throttle my INTERNET speed and act as if it’s a system issue. This service is not free and it’s not fair to pay and get poor services.

This has been happening for a Week and its slowly becoming slow every day and It’s frustrating(right now, I can't watch video's, on the other hand, I have to wait a minute just to open a stupid email/sites). Telkom must stop thinking all people/customers are stupid (assume we won’t pick up or understand that this is by design). We know the tricks.

They get us locked in their contracts then manipulates the very same customers that pay their hard earned money. I pay for this service full price, I don’t pay less…to be treated this. As customers we should not be begging for services that we payed for.

TELKOM Should explain to customers...WHY they TREAT its customers poorly and pretend to be fixing things they know very well are no broken)...? IF they continue misleading us to this can't be solved, please terminate my CONTRACT...I will find other ways to connect,. This is ********** and pathetic.

TELKOM MUST also stop sending their CALL CENTRE PEOPLE(its a waste of time/resources)...they are also misled to think the system is having issues... then tell us that nonsense for months.

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