1 reviews | Active since Aug 2016
Slow Speeds - Brenthurst, Brakpan
<p>Good Day,</p> <p> </p> <p>I spoke to Mweb on the 16th of December 2016 ragarding slow download speeds. They said the problem is not on their side and logged a fault with Telkom Ref: MWB ********** .</p> <p> </p> <p>Telkom ***</p> <p> </p> <p>Today is the 27th of December 2016 and still having the same problem. I tracked the issue and it has been in progress from 16-12-2016 19:41. I even tried a different router same result.</p> <p> </p> <p>I work with customers every day and if my customers got this service from me they would never buy from me again.</p> <p> </p> <p>I feel something must be done as soon as possible!</p> <p> </p> <p>Your urgent response will be appreciated.</p>
Dear Launa
Hope you are well.
Any feedback regarding the problem. Ref No: AI **********
Speed test done 2016-12-28 18:43
Latency: 39 ms
Download Speed: 2.18 Mbps
Upload Speed: 0.42 Mbps
So still running on half speed.
Please advise.
Regards
Dear Launa
Hope you are well.
Any feedback regarding the problem. Ref No: AI **********
Speed test done 2016-12-28 18:43
Latency: 39 ms
Download Speed: 2.18 Mbps
Upload Speed: 0.42 Mbps
So still running on half speed.
Please advise.
Regards
Good evening.
Kindly note that we have sent you an e-mail and you may respond should you have any further concerns. Please be advised that this query will now be closed.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Good evening.
Kindly note that we have sent you an e-mail and you may respond should you have any further concerns. Please be advised that this query will now be closed.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
