1 reviews | Active since Oct 2010
slow speeds
<p>Despite the great speedtests of 30-40mbps I get using my LTE, My LTE has been staggeringly slow over the last couple weeks. Browsing and downloads from international sites seem to be limited to 70-100kbps MAX. <br />Local saix download runs at full speed, 3MB/s. International download from a hosting server I use in Europe, 70kbps.<br /><br />Your online technical support technicians are inexperienced too, they all seem to go through a troubleshooting steps that dont make sense nor do they relate to my problem.<br />I've even had a couple give up on me entirely and just close the chat window to avoid helping me. Roxanne for example.<br /><br /><br /></p>
Hi Luis
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Hi Luis
We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.
Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.
Kind Regards
Tumelo
Hi Luis,
We apologize for the delay and the inconvenience on your inquiry, please be advised that case ***9 is is hand with our technical team and further correspondence on the case will be communicated soon.
Kind Regards,
Asithandile
Telkom Social Media Team
Hi Luis,
We apologize for the delay and the inconvenience on your inquiry, please be advised that case ***9 is is hand with our technical team and further correspondence on the case will be communicated soon.
Kind Regards,
Asithandile
Telkom Social Media Team