DK
Dirkie K

1 reviews | Active since Aug 2014

24 Jun 2016, 06:57

Slow speed on LTE

<p>Late in May I phoned telkom about my slow speed on my LTE connection. The reference nr was ********** 1.</p> <p>On the 1st of June I recieved a phone call from a gentleman who asked me to check if the problem was resolved afer my new data was loaded. I checked and told him it was still slow.</p> <p>After waited for nearly 2 week I phoned Telkopm mobile again and they told me that the system says that my problem was resolved because they could not get hold of me. Great service isnt it!!!!!!!!!</p> <p> </p> <p>PETHETIC TELKOM!!!!!!!!!!!!!!</p> <p> </p> <p>The lady then givve me a new reference nr ********** 5.</p> <p>I had a Phone call 7 days ago and they told me that the technical department will phone me shortly ta arrange a repair date.</p> <p> </p> <p>I AM STILL W<em>AITING.</em></p> <p> </p> <p><em>PETHETIC TELKOM!!!!!!!!!!!!!!</em></p> <p> </p> <p><em>And every phone call to telkom mobile takes more then ten minites.</em></p> <p> </p> <p><em>PETHETIC TELKOM!!!!!!!!!!!!</em></p>

0
Replies (3)
Telkom
Telkom's reply26 Jun 2016, 08:43
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI ********** .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

DK
Dirkie K's update07 Jul 2016, 13:45
Reviewer Update

And I am still waiting for someone to come and repair my line.

Once again PETHETIC TELKOM!!!!!!!!!!!!!!

DK
Dirkie K's update13 Jul 2016, 09:40
Reviewer Update

Another week went passed and still no repair was done on my slow TLE Speed.

Please People. Never Ever sign up with TELKOM!!!!!!!!