Slow speed
<p>I've called customer care countless times and no one is willing to assist me. My profile was borked and no i'm getting 5mbps on my 10mbps line, tech support transfers me to sales who transfers me back. I WANT THE SPEED I PAY FOR...it's not a line problem as the telkom guest account gets 10mbps</p>
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Replies (2)
Telkom's replyOfficial
17 Mar 2017, 20:13Good day
Thank you for making contact with us. Please send us a private reply or e-mail with your affected ADSL telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply17 Mar 2017, 20:13
Official
Good day
Thank you for making contact with us. Please send us a private reply or e-mail with your affected ADSL telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
22 Mar 2017, 15:14Hi,
unfortunately we do not see an email with your details. Would you please send them via private message if you still require assistance.
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply22 Mar 2017, 15:14
Official
Hi,
unfortunately we do not see an email with your details. Would you please send them via private message if you still require assistance.
Regards
Garreth
Telkom Social Media Team
Best regards,