Slow Speed

<p>Finally after a month of no internet Telkom fixed it , BUT, now we have 1mb/s speed when we are paying for a 10meg line! i have phoned on multiple occasions with absolutly no resolution. I have gotten 4 differnt reference numbers as every time the person supposedely captures the fault incorrectly and I only find this out when I call to follow up on the fault. the last reference number I got was 112CNK 161226 (as you can see that it has been a problem since before the 16/12/2016). Someone did call me last week and said it should be fixed by the end of the weekend and they will call me on monday, its now Friday and no one has called and stilll have the rediculously slow internet! How are we supposed to run our bussniess with that speed??? Please can someone sort this out ASAP!!!<br /><br />Thank you <br />Ryan</p>