MG
Marcella G

1 reviews | Active since Jan 2019

19 Apr 2023, 09:44

Slow. Slow. Slow.

Please can you explain to me why it takes more than 3 days to remove an address from your system so that someone else can activate a fibre line under their name? Surely it should just be click of a button? I have been waiting over a month for this to happen and the tardiness on this matter is completely unacceptable!

0
Replies (2)
MG
Marcella G's update19 Apr 2023, 13:05
Reviewer Update
No response??? I suppose this is to be expected from a company that prides themselves on bad service.
MG
Marcella G's update21 Apr 2023, 16:41
Reviewer Update
Still no response. Clearly there is no interest in customer service.