AA
Aslam A

1 reviews | Active since Mar 2009

10 Feb 2015, 17:55

Slow service. no feedback

Paying for 4mb line. Connection speed less than 1mb. Fault logged twice. No response after 8 days despite the autoresponse promise a reply within 2 days. Wish to cancel but even cancelling is such a mission.

0
Replies (1)
Telkom
Telkom's reply10 Feb 2015, 18:48
Official
Hello ahmeda,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM87578.

We apologise for any inconvenience caused.

Kind regards
Telkom Social Media Team