JM
James M
1 reviews | Active since Sept 2009
10 Sept 2015, 13:09
Slow service from Telkom
I logged that my phone line is completely dead (659CWK070915) and there has been no activity or contact from Telkom to resolve the issue. I expect a pro rated credit on my invoice and for Telkom to restore the service I pay for. Until then I will be posting on every conceivable social platform and irritating Telkom until they resolve it.
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Replies (1)
Telkom's replyOfficial
10 Sept 2015, 13:22Hello Riddim,
Thank you for bringing this matter to our attention.
Kindly be advised that this is to confirm that we have received your query and we are liaising with our Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM144358.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that this is to confirm that we have received your query and we are liaising with our Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM144358.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply10 Sept 2015, 13:22
Official
Hello Riddim,
Thank you for bringing this matter to our attention.
Kindly be advised that this is to confirm that we have received your query and we are liaising with our Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM144358.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that this is to confirm that we have received your query and we are liaising with our Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM144358.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***