Slow service delivery

<p>Good Day </p> <p> </p> <p>My Girlfriendn app**** for an voice line installation by telkom about an month ago and the installation was sceduled for a week there after. The installation was completed by an openserve/telkom technician.</p> <p> </p> <p>We then app**** by Axxess ISP on my name for a 20mb DSL line that was placed on the 13th of this month. Ref: ********** 81A . Whey told us that the service needs to be exchanged and that the order was put into place, there after I spoke to an Telkom consultant on the Sales department that told me, that the line will take aprox 7-21 working days. </p> <p> </p> <p>about A week thereafter I spoke to another Telkom Sales consultant and told me that the line is already moved to the holding pool and that I need to contact Axxess to move the line over so that they can activate the internet.</p> <p>To make the matter worse they told me that they can't pick up the line cause it is not in the holding pool.</p> <p> </p> <p>So i've contacted Telkom sales again and the normal telkom customer care line.</p> <p>Their stories goes round in sircles.</p> <p>I Just want the internet service i app**** for by axxess to work but telkom is taking their time to do this simple task.</p> <p>The number in question is ********** 755 Please contact ********** 091 regarding this.</p> <p> </p> <p>We have beed without internet for more than a Month now and Still we waiting on telkom.</p> <p>I'm working from home and cant send any emails.</p> <p> </p>