PM
Phumzile M
1 reviews | Active since Feb 2015
18 Feb 2016, 18:15
Slow Service
I need to bring to your attention that the service at your Eastgate branch is inefficient and is the worst.You send us messages about contract upgrades and we still have to wait more than an hour when we get here.I came into the store at 17:06 it is now 18:15 and I'm sitting with a completed form waiting to get attended to.
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Telkom's replyOfficial
18 Feb 2016, 19:33Hello mguliphumzile,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply18 Feb 2016, 19:33
Official
Hello mguliphumzile,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202515.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media