Slow Service

I have never experienced such horribly slow service in my life app**** for a line in January 2018 and was informed on 6 February 2018 a telkom technician has been dispatched to install and it was not installed then on 8 February 2018 i was again informed that my order was scheduled for that day between 8 am and 4 pm and no one showed up the next day 9 February i was informed again a telkom technician has been dispatched to install. I then phoned them and i was advised there is cable fault that they need to fix first before they can install my order and i asked if it would be before end February i was told hopefully before the end of the week. Today is the 8th of March 2018 I phoned them again and was told they are still busy with the cable fault. I have heard from people last week that are waiting for 6 months for their orders to be installed from telkom