SLOW POKE
<p>I bought a wireless uncapped smart broadband package over 4week ago with Telkom worst decision of my life. I'm paying R800pm for the slowest network ever. I've called and asked them over 4 times to come and install the ponyting (exterior antenna to catch network from the tower ) but they have sending me in circles telling they still waiting on the installer. I'm paying for Internet that's supposed to go up 90mbps but I'm getting 1 to 2mpbs what a joke. I might as well be on dial up.I wonder what the cancellation procedure is. (Case no. ********** 7)</p>
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Telkom's replyOfficial
23 Jul 2016, 08:59Hi loyiso-elvee-vatsha
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply23 Jul 2016, 08:59
Official
Hi loyiso-elvee-vatsha
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,