Slow on service cancellation

<p>On the 19th of June I completed and sent Telkom cancellation forms for 3G mobile internet service I had been using. On the 21st of July I queried status of cancellation and was told it was still in process and that the cancellations team would follow up once process was complete. On the 4th of August I again queried status of cancellation and I was assisted by Lebo who then referred my email to the Telkom mobile cancellations team on the 5th of August. I have not heard anything back yet. I think from my side I have done more than enough to ensure that my cancellation be done in good time, but we are heading for the 19th of August, 2 months since I initially sent in my cancellation request. Surely something as simple as this should not take this long? I am now heading into the 2nd month of paying for a service I am no longer using.</p>