HL
Hein L

1 reviews | Active since Jan 2016

13 Jan 2016, 21:44

slow/no alsl speed

Have a 10mb asdl business contract and from 06/01/2016 i was only able to get 0mb - 3mb line speed, there is also noise over the landline. everyday i report the fault and then after a few days they sms me the line is fixed, but its not. call centre says i should just wait, but till when???

0
Replies (1)
Telkom
Telkom's reply13 Jan 2016, 23:24
Official
Hello Disgusted-WP,

Hi, we would like to apologize for the delay & any inconvenience caused, thanks for the info, will have our team follow-up & advice.

Your reference number is SM187268

We apologize for any inconvenience caused.

Regards,

Eric
Telkom Social Media Team
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