1 reviews | Active since Jan 2012
Slow LTE speeds
<p>I have been complaing to Telkom for several months now about the slow internet speeds I have been getting despite the almost full signal I have been getting. They were meant to send someone out to install a poynting aerial for me. I have enquired several times now and I even have a reference number which is ********** 8. They even charged me on several occasions an extra amount for the service. Their service is always terrible. Even when you put a complain on social media they take forever to resolve. </p>
Good day
Thank you for making contact with us. Unfortunately some info in the post above has been censored for security purposes. Kindly e-mail us at *** with your affected LTE number and the fault ref number for our consultants to follow up and advise.
Please quote your Hello Peter interaction reference in the subject line: AI***
We apologise for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Unfortunately some info in the post above has been censored for security purposes. Kindly e-mail us at *** with your affected LTE number and the fault ref number for our consultants to follow up and advise.
Please quote your Hello Peter interaction reference in the subject line: AI***
We apologise for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
