NvdW
Nico van der Westhuizen
1 reviews | Active since Aug 2011
04 Feb 2015, 14:15
SLOW LTE connection
My household has got a 50GB a month Data contract with 8TA/telkom mobile. Lately the connection speed and signal is extremely bad. I acquired a directional antenna from a family member. I NEED to know where my nearest LTE enabled tower is in my area. Call Centre said they are unable to assist and is of no help. I AM PAYING FOR THE DATA, BUT CANT USE IT!!! We reside in Wingate Park, Pretoria. Surrounding areas are Moreleta Park and Elardus park.<br> <br> Regards,<br> Nico
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Telkom's replyOfficial
06 Feb 2015, 12:32Hello Liquitm,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86307.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86307.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Best regards,
Telkom's reply06 Feb 2015, 12:32
Official
Hello Liquitm,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86307.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86307.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Best regards,