Slow line speed

<p>Hello</p> <p> </p> <p>My Telkom line speed has decreased considerably, to the point where it takes 5 min to download a single page. I need this line to be as fast as what I am paying for as I run a BnB from home. My internet service provider says the line speed is 1.5 and it should be 3 (MBps) 3 is what I am paying for. They say there must be a problem at the exchange. Can Telkom not maintain their exchange? Attempts to call the 1023 number are fruitless. I am really hoping someone can contact me here as my clients are now complaining and I don't know how to fix this.</p> <p>Thank you</p> <p>Jonathan Stilwell</p>