PL
PHILIP L

1 reviews | Active since Jul 2011

21 Apr 2015, 12:37

SLOW INTERNET SPEEDS

TELKOM...Please note that this issue has still not been resolved as we keep getting the excuse that the exchange is congested!!!! If so then why is Telkom not doing anything to upgrade the Boksburg (Bartlett) Exchange????? Speeds are pathetic & unacceptable. We pay good money for 10mb uncapped service & receive poor speeds of no more that 2mb on most days & throughout the day. Both my businesses & home are all in the same area & apparently use the same exchange.. What do i tell my customers who come to my businesses to use the free wifi we offer?<br> <br> Your technicians arrive to fix our problem with no joy. They all blame the exchange.<br> <br> Kindly advise.<br> Philip

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Replies (1)
Telkom
Telkom's reply21 Apr 2015, 12:46
Official
Hello pilotos7,

We certainly understand and acknowledge why you wanted to bring this matter to our attention. Be assured that your query is attended to and feedback will follow.

Apologies for any inconvenience caused.
Please find ***

Regards,
Zandiswa Gunu
Telkom Social Media