WP
Wayne P
1 reviews | Active since May 2013
04 Sept 2015, 09:01
Slow internet speed ADSL
My line speed from Sunday has been extremely slow and erratic making it almost impossible to use. I have logged two calls and have not had any feedback from Telkom 751998 / 753377. I have a 10meg uncapped line that normally syncs near 9megs last night when i checked i was syncing at below a meg. I expect better customer care as I do not abuse my line with torrents and high downloads.<br> I still have checked and tested all my hardware. I pay a lot for telkom adsl services and expect to get what I pay for.<br> <br> ***
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Telkom's replyOfficial
04 Sept 2015, 09:25Hello waynekzn1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142311
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142311
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply04 Sept 2015, 09:25
Official
Hello waynekzn1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142311
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142311
Kind Regards
Zulfah
Telkom Social Media Team