Slow internet speed

I'm trying to get hold of someone in the call centre now for three days, each time holding for more that 30 min and more. Only thing I hear is \ We are currently experiencing high call volumes"All I want is to have them synchronise my ADSL line again. <br> I'm paying for a 2Meg line but if I'm lucky I get .3 Meg download speed (out of Peak time.) I'v restated my Modem and done all the normal stuff they always tell me. Downloading my mail take ages. <br> All I want is someone from the call centre (that know what they are doing) to give me a call. """