slow internet service

I have a 2meg adsl line with telkom and I cant even use google with the speed that they are giving me. I have logged a fault almost a month ago and still no satisfaction. Talking to a few people in Lenasia, they seem to have the same problem. I managed to speak to an ex employee who was a technician, he told me this is the reason he left was because of all the call outs to the same people over and over again not being able to help due to the poor infrastructure in the Lenasia area. According to him Lenasia is considered to be a poor area and telkom will not upgrade the system.