Slow Internet, LTE application made on 2 February

Extremely upset by your service delivery. After almost 20 hours on the phone with your call centre, a visit to a branch and multiple messages on your telkom Facebook page I still don't have my product.<br> <br> Conversations with your staff-<br> Me: Feb 15th, 5:17pm (complain about slow internet and no one contacting me about LTE)<br> Telkom: Feb 15th, 7:43pm (Cannot find my number on system)<br> Me: Feb 16th, 6:38am (reply with number)<br> Telkom: Feb 16th, 6:38am (replies with line speed syncing at 512 kb/ps. This is while im looking at a 12 kb/ps download taking place)<br> Me: Feb 16th, 6:38am (Report that problem is not only speed but also LTE deal, once again)<br> Telkom: Feb 16th, 8:48am (An Lte sales person will be in touch)<br> Me: Feb 19th, 3:55pm (no one has been in touch)<br> Telkom: Feb 19th, 6:44pm (apologises, someone will be in touch)<br> Me: Feb 25th, 5:33pm (no one has been in touch)<br> Telkom: Feb 25th, 7:39pm (following up)<br> Me: Mar 1st, 9:58am (Still no one in touch)<br> Telkom: Mar 1st, 12:46pm (Apologises, will follow up)<br> <br> Till today no one has phoned. Ive been to store (Sales person has a terrible attitude), she could not help.<br> <br> My bid number is: ***<br> <br> If we don't receive a call we will be cancelling.