Slow internet connection ***3
<p>Telkom has to be the most useless service provider there is</p> <p> </p> <p>I first reported slow internet speeds on my LTE connections in December 2016, I then phoned to follow up in January, only to be told that the matter has been closed. (I am about 1km away from the nearest tower as far as I can tell)</p> <p> </p> <p>Reported the issue again, and was told on 01/02/2017 that the issue will be sent to their networks department. Up untill now 27/03/2017 I have still not received any feedback. Everytime I phone Tel****m they tell me that they will send an email to the technician handelling my case, as well as the manager, and ask him to contact me........</p> <p> </p> <p>Guess what, he never does</p> <p> </p> <p>I am now seriously considering cancelling all my contracts that I have with them due to their terrible customer service</p>
Good Morning Chris ,
Please be advised that your query is still under investigation and we will contact you with feedback.
Regards,
Busi
Telkom Social Media Team
Good Morning Chris ,
Please be advised that your query is still under investigation and we will contact you with feedback.
Regards,
Busi
Telkom Social Media Team
This is unacceptable....
How can you take 3 - 4 months to sort out an issue?
PATHETIC
This is unacceptable....
How can you take 3 - 4 months to sort out an issue?
PATHETIC
Ping 689
Download 1.16Mbps
Upload 1.30 Mbps
And I have to pay almost R2000.00 per month for this ****?
Ping 689
Download 1.16Mbps
Upload 1.30 Mbps
And I have to pay almost R2000.00 per month for this ****?
Still no feedback
Still no feedback
