Slow internet connection

This problem has been going on for about 4 months if not more. I have been continuously reporting a slow connection fault but each time I just get an sms saying my service has been restored and then the fault is closed.<br> <br> Only once had a technician come and physically attend to the cables and such at my premises where the connection was then as it should be, but only for a very short period.There was also a second technician that pitched up at the complex gate,where he then wanted access to my premises.I told him that no one is there to open for him and asked why he did not make an appointment with me.He rep**** that Telkom technicians usually do not make appointments,how is that possible? After that no one followed up and again the fault was just closed.<br> <br> I was once called and were told that the issue would be attended by engineers or something of that sort since the technician could not fix the problem,but nothing came thereof.<br> <br> In between all of this I have been contacted twice regarding me qualifying for a 10 meg line and a lot of other stuff. Why would I agree to the upgrade if my 4 meg line, which I am paying a lot of money!!, is performing worse than a 1 meg line.<br> <br> Pathetic!!