1 reviews | Active since Jun 2012
Slow internet, but Telkom doesn't really care
After waiting for 7 months for an ADSL line, finally it's installed but it's slower than my mobile on 2G. One representative tells me that they are never going to upgrade their exchange, another says it will happen in a few months (or when they get to it). During the time I was waiting, Telkom offered me an LTE contract only to find out there is no LTE coverage in my area.<br> <br> So today a technician came around to test or fix the line. I don't know why he came because he did nothing. He just told me that I am one of the many people that have complained about the \slow"internet speeds and told me that I will need to wait until Telkom does something about it. I got the impression that even he doesn't believe that Telkom will do anything about it.<br> <br> Imagine Telkom actually cared? I wonder if they could get better business from the people that have been been affected by this. I'm over the lack of service. Just down the road they installed fibre lines for the much wealthier people of Eagle Canyon.. I guess we're just not worth it.."""
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163541.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163541.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
