Slow internet

<p>Ok... So last week Monday my internet started giving me some trouble. First i got almost zero download speed. So I logged a problem with telkom (ref no: 382CTK120517). They send a technician out to me and the tech tells me he can't find anything wrong with my line but he will do some tests and get back to me. This was on Wednesday. I am still waithing for him to get back to me. I get no feedback from him so I call the telkom call center and ask what is going on, only to find out that the tech had closed my call witch was not Fixed!! I then log another problem and telkom tells me that a tech wil be with me Friday afternoon or first thing Saterday. It's Monday evening and still nothing! I spent 30 minutes on the line to telkom to day just to be cut off without even talking to someone. I am really upset now. Telkom is wasting my time and money . I have to pay for something that is not working. </p>