MS
Mertin S
1 reviews | Active since Jul 2011
17 Feb 2015, 18:39
Slow internet (108CRK110215 / 1510CRK120215)
I have had 10 days so far with extremely slow and intermittent internet. TEN DAYS!!! I have logged faults for which claims have been made that they have been resolved, which is not true. I can't study, download, stream, nothing and it's just not ending. TEN DAYS?! Really? Everyday I try to get through by phone and I succeed about 20% of the time just to hear that the technician is tending to the call.. YEAH , RIGHT!
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Telkom's replyOfficial
18 Feb 2015, 10:55Hello mertin,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90070
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90070
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply18 Feb 2015, 10:55
Official
Hello mertin,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90070
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90070
Kind Regards
Tebogo Nash
Telkom Social Media