BF
BARRY F
1 reviews | Active since Jul 2013
10 May 2015, 20:10
SLOW INTERMITTENT ADSL
REPORTED SLOW AND INTERMITTENT ADSL DATA OVER A WEEK AGO. ABOUT 1MB ON A 4MB LINE . IT HAS BEEN SLOW FOR 2 WEEKS NOW !!!! LAST MONTH I ALSO LOST A WEEK BUT I HAVE TO PAY FULL PRICE ??? MY FAULT REPORTED REF NO. 232CRK030515 WAS ESCALATED TO REF NO. 688479 BUT I AM STILL WAITING FOR THIS FAULT TO BE FIXED.
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Telkom's replyOfficial
11 May 2015, 08:58Hello barex,
A very good day to you!
A Technical Consultant in the escalations team will contact you to assist with the slow access. Your social media reference number is SM109791.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
A Technical Consultant in the escalations team will contact you to assist with the slow access. Your social media reference number is SM109791.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply11 May 2015, 08:58
Official
Hello barex,
A very good day to you!
A Technical Consultant in the escalations team will contact you to assist with the slow access. Your social media reference number is SM109791.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
A Technical Consultant in the escalations team will contact you to assist with the slow access. Your social media reference number is SM109791.
Regards,
Joshua Mnisi
Telkom Social Media Team