Slow & erratic Internet

It seems that, as Telkom is upgrading to 'Bolt speed fibre', their loyal clients on slower lines are forgotten... Been struggling with slow internet for a month now, gotten to the point now where there is simply no internet for periods of time, even struggled to get this report done.<br> <br> Phoning costumer care, where I was initially helped by one of the most *********** persons I dealt with in a long time, and then she conveniently dropped the call. Second call, I was helped by a very friendly, professional and helpful lady that tried her best to assist. Resetting the connection, it did resolve the issue... VERY TEMPORARILY... <br> <br> Five speed tests done over a 20 minute period, delivered speeds of, well, no test because the test stopped halfway through when data transfer stopped happening, to an acceptable 1,7Bbps. This isn't the first time experiencing this type of problem, previously slow/no internet was after some work were done on the line in the area.<br> <br> Telkom, is this your way of forcing loyal costumers into getting your more expensive faster Internet, when they don't need it?<br> <br> Disgusting!!