NN
Nhlanzeko N
1 reviews | Active since Sept 2014
21 Sept 2016, 15:03
Slow Data speed
<p>i called on the 09/09/2016 about the speed of data averaging between 6 and 13 kb/s when downloading, i was that told that i will be contacted by a tekom technician in 72 hours. i have been calling telkom everyday complaining about the same thing and till today niothing has been done. every time i call i am tild that my problem is in the que and the technician will attend to it, but nothing. just wanna let Telkom know that i will not pay for a service that i couldnt use...</p>
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Replies (4)0
Replies (4)
Telkom's replyOfficial
22 Sept 2016, 08:17Hello nnhlanzeko
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply22 Sept 2016, 08:17
Official
Hello nnhlanzeko
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
NN
Nhlanzeko N's updateReviewer Update
22 Sept 2016, 09:05it was sent long time ago and nothing has been done to date. i am not going to pay for a service that has not worked, since i up graded to the completely unlimited. if u dare debit any money in my account, i promise you i will reverse it until this issue has been resolved, and if you wanna blacklist me you can go right ahead i don't give a ****. i am expecting a call from you
NN
Nhlanzeko N's update22 Sept 2016, 09:05
Reviewer Update
it was sent long time ago and nothing has been done to date. i am not going to pay for a service that has not worked, since i up graded to the completely unlimited. if u dare debit any money in my account, i promise you i will reverse it until this issue has been resolved, and if you wanna blacklist me you can go right ahead i don't give a ****. i am expecting a call from you
NN
Nhlanzeko N's updateReviewer Update
22 Sept 2016, 09:06it was sent long time ago and nothing has been done to date. i am not going to pay for a service that has not worked, since i up graded to the completely unlimited. if u dare debit any money in my account, i promise you i will reverse it until this issue has been resolved, and if you wanna blacklist me you can go right ahead i don't give a ****. i am expecting a call from you
NN
Nhlanzeko N's update22 Sept 2016, 09:06
Reviewer Update
it was sent long time ago and nothing has been done to date. i am not going to pay for a service that has not worked, since i up graded to the completely unlimited. if u dare debit any money in my account, i promise you i will reverse it until this issue has been resolved, and if you wanna blacklist me you can go right ahead i don't give a ****. i am expecting a call from you
Telkom's replyOfficial
23 Sept 2016, 10:11Hi nhlanzeko,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and we will make sure your query is attended to. Case ***3.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply23 Sept 2016, 10:11
Official
Hi nhlanzeko,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and we will make sure your query is attended to. Case ***3.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,