AM
Angelo M
1 reviews | Active since Dec 2015
02 Dec 2015, 09:53
Slow ADSL Speeds
For the last 4 months I have experience slow speeds on my 10meg ADSL line, with speeds less than 1meg. It takes Telkom 2weeks to sort out my problem very month and leaves me with 2 weeks of proper service which I pay for every month. Telkom's support service takes a week to get back to you and another to sort out the problem. Is there anyone at Telkom that can help please and stop robbing me of my service that I pay for every month.
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Telkom's replyOfficial
02 Dec 2015, 11:00Hello angmur1112,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173710
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173710
Regards,
Launa
Telkom Social Media Team
***
Telkom's reply02 Dec 2015, 11:00
Official
Hello angmur1112,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173710
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Technical Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173710
Regards,
Launa
Telkom Social Media Team
***