Slow ADSL Connection

My frustration levels have reached the don't know what else point. In December Telkom did upgrades in our area and my ADSL connection speed dropped from 2 Mbs to 1274 Bs. I have logged call after call and still my connection is only 1274 Bs. Technically my line should handle 4 MBs based on the measured parameters from my side and Telkom's side.<br> <br> The previous Telkom bloke that attended to my call was really good. He inspected and re-terminated every Khrone block between me and the exchange. Both his Telkom test modem and all three my modems give the same connection speed of 1274 Bs. He tested the line from various locations with his instrumentation and found a perfect line.<br> <br> He was going to escalate the problem to the exchange staff because he is certain the problem is within the exchange on one of the line cards. Yeh, so the call was closed by Telkom without resolving my problem and even after replying to the SMS's, it was still closed. Wonderful customer feedback system, kill negative responses so that your service levels look good.<br> <br> If I can find a non-ADSL service to answer in my needs I will drop Telkom like a rotten potato and would recommend the same to people I know..